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Orchestrate personalized journeys across all touchpoints to strengthen relationships and build customer loyalty.
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Design, predict and deliver content through the right channels at the time of interaction to create personalized customer journeys.
Turn insights into relevant actions using AI-powered recommendations for content, channels, customer segmentation, and analytics.
Use features built into all services to collaborate and interact throughout the customer journey.
Orchestrate customer journeys across marketing, sales, commerce, and service teams to deliver a holistic customer experience.